​Privacy Policy – Kelly Lee Insurance

Effective Date: March 26th, 2025
At Kelly Lee Insurance, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data, especially regarding mobile communications.

1. Information We CollectWe may collect the following types of information:

• Personal Information: Name, address, email, phone number, date of birth, and other identifying details necessary for insurance services.
• Mobile Information: Phone numbers, text messaging opt-in data, and communication preferences.
• Usage Data: Information about how you interact with our website, applications, and communication platforms (e.g., IP address, browser type, and pages visited).

2. How We Use Your InformationWe use your information to:

• Provide and manage insurance policies and related services.
• Communicate with you regarding quotes, claims, renewals, and account updates.
• Respond to inquiries or service requests.
• Send policy updates or important notifications.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
This includes your mobile number, message history, and any other information provided through text communications.
Text messaging opt-in data and consent will not be shared with any third parties under any circumstances.

3. Data Sharing and DisclosureWe do not sell, rent, or share your personal or mobile information with third parties for marketing purposes. Information may be shared only:

• When required by law or legal process.
• With trusted service providers who assist in delivering our services (under strict confidentiality agreements).
• To protect the safety, rights, or property of Kelly Lee Insurance, our customers, or others.

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SMS Consent Communication:
    i.     The information (Phone Numbers) obtained as part of the SMS consent 
            process will not be shared with third parties for marketing/promotionalpurposes.

4. Data Security
We implement industry-standard security measures to protect your data, including:

• Secure servers and encrypted data storage.
• Access controls to restrict internal data use.
• Ongoing system monitoring for vulnerabilities.

Despite our efforts, no digital transmission is 100% secure, so we encourage you to take precautions when communicating electronically.

5. Communication PreferencesYou may manage your communication preferences at any time, including:

• Opting out of promotional emails.
• Updating your text messaging preferences by replying “STOP” to any of our messages or contacting us directly.
• Requesting access to or deletion of your personal data.

We respect your choices and will honor them promptly.

6. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

7. Contact UsIf you have questions or concerns about this Privacy Policy or how your information is used, please contact us:
Kelly Lee Insurance
3205 Ryan St,
Lake Charles LA 70601
www.kellyleeinsurance.com

337-656-2890